How the Riverside Hotel Stays Flexible with IPTV
How do you modernize the infotainment system in a hotel where almost every day is different? Or, as Micha Lehmann, technical director of the Riverside Event and Seminar Hotel, puts it: “We host all kinds of events—whether they’re day seminars, weddings, cocktail receptions, banquets, small concerts, bowling events, or events in the car showroom.”
Consequently, the 96-room Glattfelder Hotel was looking for a hospitality TV solution that was easy to use and, above all, flexible. Flexibility was key because, in such a diverse establishment, content needs to be adapted quickly and easily—without disrupting guests. At the same time, cost-effectiveness played an important role, as the hospitality industry relies on investments that can be planned and solutions that can be operated efficiently on a day-to-day basis.
«Because we need to be , we’re glad to have primetime a partner who can do exactly that—and lives by it.»
Implementation with Monzoon Networks: IPTV, including a landing page and guest folder
Primetime scored highly in every respect: with a flexible IPTV solution that includes a landing page and a digital guest directory, which is easy to use in day-to-day operations—and with an attractive overall cost structure thanks to lower installation costs than those of competitors. “With the new solution, content can be quickly uploaded and updated as hotel operations require. This takes the pressure off the team—and ensures a consistent guest experience, regardless of which event is currently taking place,” says Micha Lehmann.
When it came to implementation, primetime impressed with its simplicity. “It was straightforward,” as Micha Lehmann puts it. Monzoon Networks was brought on board as an additional implementation partner: “Since we’ve been working with Monzoon Networks for quite some time, the implementation was even easier,” says Micha Lehmann.
Solution components - more than just TV
TV signal via IPTV and Direct Stream
Processing and streaming of up to 600 TV and radio stations.
Digital Guest Folder
Important information and services available directly on your TV.
landing page
A single point of entry for guests, featuring a channel guide and hotel information.
Support that really helps—when it counts
Even after going live, primetime remained a reliable partner: they provided immediate assistance when problems arose, addressed concerns quickly, and ensured stable operations. This reliability is especially crucial for an organization that needs to remain flexible.
Today, the Riverside Event and Seminar Hotel benefits from a solution that makes a noticeable difference in day-to-day operations—perfect for a hotel that operates differently every day yet must still deliver reliably.
